Shipping Policy

At GULFVIVA, we aim to provide a smooth and reliable delivery experience for our customers across the UAE.

Delivery Time

Most orders are delivered within 1–3 business days. Delivery times may vary during weekends, public holidays, high-demand periods, or due to courier delays.

Cash on Delivery

Cash on Delivery (COD) is available for eligible orders. Please make sure your phone number and delivery address are correct before placing your order.

Shipping Charges

Any applicable delivery charges or free-shipping offers will be clearly shown at checkout before your order is confirmed.

Order Tracking

Once your order has been dispatched, tracking details may be shared through email, SMS, WhatsApp, or our Track Order page.

Incorrect or Damaged Orders

If your order arrives damaged, incorrect, or incomplete, please contact us with your order number and clear photos of the issue so we can assist you.

Contact Us